Policies

Deposits:

There is a $40 non-refundable retainer that is required to book and will go towards your appointment. 

You are only able to reschedule your appointment ONE time, after that you will be required to pay a new deposit.

There is a $10 deep cleaning fee if you arrive with makeup or excessive buildup. Please arrive to your appointment with clean lashes free of makeup, lash glue, glitter, etc. I ask that if you are coming from an event or work that you wipe off your makeup before arriving to avoid the fee. 

No extra guests are permitted. Space is very limited. 

Late/Cancellation Policy:

You have a 10 minute grace period. There will be a $15 late fee if you are more than 10 minutes late. (This means in my suite). Please leave early if you live in/pass through a high traffic areas. 

If you are more than 30 minutes late with no communication, your appointment will automatically be cancelled and you will be charged the full price of the appointment. Respectively, if you reschedule an appointment within 24 hours, you will also be charged the full price of the service. 

***This is also stated in the contract that you are required to sign in order to book so please be mindful.***

Please allow space in your schedule for your appointment.  I am very passionate about my work and I strive to provide the best quality possible, so I will not rush. If you have to leave early, you are still required to pay the full amount of the service.

I have created a peaceful and relaxing environment so please have your phone on mute or dnd, I will not answer it or text anyone for you. Relaxxxxx.

No foreign fills on eyelash extensions.

In the case that your eyelash extensions shed excessively right after you get them done, I will provide a mini fill only if you contact me within the first 24 hours and show proof. After that, you will need to book and pay for a fill-in. 

If you have a reaction to the eyelashes extensions, please consult your doctor. I will do a free removal, but there will be no refund due to time and products used. 

I understand that things happen, but policies are essential to running a smooth business so I appreciate your cooperation.